Privacy Policy

Information We Collect

1. Personal Information

We may collect personal information that you provide directly to us, including:

• Name, email address, phone number, and business contact details
• Company name, job title, and business information
• Shipping and billing addresses
• Payment information and transaction history
• Cargo and shipment details

2. Automatically Collected Information

When you access our services, we may automatically collect:

• IP address and device information
• Browser type and version
• Pages visited and time spent on pages
• Referring website addresses
• Geographic location data

3. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience, analyze trends, and gather demographic information. You can control cookie preferences through your browser settings.

How We Use Your Information

We use your information for the following purposes:

• To provide, maintain, and improve our shipping and logistics services
• To process bookings, shipments, and transactions
• To communicate with you about your shipments and provide customer support
• To send you updates, marketing communications, and promotional offers
• To comply with legal obligations and industry regulations
• To detect, prevent, and address fraud and security issues
• To analyze usage patterns and improve our website and services

Information Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, data analysis, and customer service
• Business Partners: Port operators, customs brokers, and logistics partners necessary for shipment operations
• Legal Authorities: Government agencies and law enforcement when required by law or to protect our rights
• Corporate Transactions: In connection with mergers, acquisitions, or sale of assets

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and penetration testing
• Access controls and authentication mechanisms
• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Opt-out: Unsubscribe from marketing communications
• Object: Object to processing of your personal information